Delivery & Returns | Yoke Shopper
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Delivery & Returns

Delivery and pricing

The Yoke Shopper costs £12.99 including all packaging and delivery charges – that’s it, nothing else to pay…

 

Delivery times

We pride ourselves on our rapid service and aim to dispatch all orders same or next day: you should receive your Yoke Shopper within 3-5 working days within the UK and 5-10 working days overseas. If for some reason your parcel doesn’t arrive within 10 working days, please email us.

 

Delivery method

Deliveries within the UK are sent via Royal Mail. We will send you a dispatch confirmation email when your order has been sent. Deliveries to addresses outside the UK are sent via Royal Mail Airmail.

 

Delayed deliveries

Please note that in certain circumstances, e.g. a postal strike, a delivery may be delayed. We make every effort to make sure that your goods are delivered on time, but we cannot take responsibility for circumstances outside of our control that result in goods being delayed in transit. Please add an additional 3 days delivery time to avoid disappointment during the busy Christmas postal period.

 

Returns

Please read our Terms and Conditions for more information about returning goods. If you want to return a product please, first contact us by email we offer a no quibble 30 day money back guarantee. Should you not be entirely satisfied with your order please contact us by email to arrange returning the product.

 

Overseas deliveries

The £12.99 price includes free worldwide delivery. We have successfully shipped shoppers internationally for nearly 4 years… Non-EU customers will be responsible for any duty or taxes that may be levied in their own country. The purchase price paid to Yoke Enterprises Ltd covers the goods you order and postage and packing only.

 

Money back guarantee and refunds

We offer a money back guarantee if you are not satisfied with your purchase. Please send us an email using our online contact form briefly stating the reason for returning the item. You are able to return the Yoke Shopper undamaged within 30 days for an exchange or a refund of the item price, however please note we do not pay return postage on unsuitable items. This does not affect your statutory rights. If the goods are not faulty, the cost of the goods and outward delivery will be refunded, but not the return postage and any relevant insurance. The goods remain under the Buyer’s title until they are received by Yoke Enterprises Ltd.

“I didn’t really see myself ever using something like this, but after trying it I’m impressed. Keeping your bags together when you put them down is really handy.”

Ed, Barnes London

“I have suffered from Arthritis for some years now and carrying bags home on the bus is very difficult for me. The Yoke Shopper has changed my life, I thoroughly recommend it.”

J.P.Connell, Stafford

“With two small children in tow, the Yoke Shopper means I can safely carry my bags and keep control of the kids.”

Mr M Barnett, Wales

“Thank you for the excellent customer service. The hands free Yoke Shopper is just brilliant! Such a simple idea to help with bag carrying, so practical – I love it. I will be recommending it to all my friends!”

Vivian, GB