FAQ | Yoke Shopper
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FAQ

How many bags can the Yoke Shopper carry?

The Yoke Shopper can carry up to 6 plastic shopping bags or 2 standard ‘bags for life’ (strap or ribbon handles). The Yoke Shopper does not accommodate some thick padded or rope-handled bags.

How long is the strap?

The strap length is 1.2m long. This is enough to fit snugly across most people’s body even with a jacket on. The strap is fully adjustable so will also fit comfortable on one shoulder.

Where is the Yoke Shopper made?

Designed and made in Great Britain, the Yoke Shopper is the gadget designed for hands free shopping.

How much does the Yoke Shopper cost?

One Yoke Shopper costs £12.99 which includes free worldwide delivery.

How much weight can the Yoke Shopper carry?

In line with UK Government health and HSE safety guidelines Yoke Shopper recommends a maximum load of 7kg for Woman and 10kg for men when lifting a load from floor level.

How big is the Yoke Shopper?

The Yoke Shopper is very lightweight (60g) especially considering how much it can carry. It has been ergonomically designed to fit an ‘average’ person’s hand (left or right hand). Small enough to keep in you handbag or manbag ready for whenever you need it…

Do I have to pay for delivery?

No – the £12.99 price includes free worldwide delivery!

Can I order from overseas?

Absolutely! The £12.99 price includes free worldwide delivery. We have successfully shipped shoppers internationally for nearly 4 years…

How can I pay for my order?

You can pay for your Yoke Shopper through PayPal, Visa, MasterCard, Amex and Discover.

Can I cancel or change an order?

You can cancel or change an order by emailing the Yoke Shopper team through the online email form. You may cancel your order and receive a full refund for any purchase made anytime from the date you place your order until 30 days after the day the goods were delivered.

If you choose to cancel your order you must notify us in writing by email. If your order has already been dispatched by the time you cancel the order you will be required to return the item(s) and pay the carriage cost of the return.

Can I send my parcel to a different address?

Yes, we can deliver your order to a different address. Clearly state on your order form the delivery address you require, it doesn’t matter if this address is different from your card billing address.

What’s the Yoke Shopper’s policy on privacy and security?

Personal information is private so we treat it with the highest standards of security and confidentiality. You can rest assured that your personal information is safe with us. Yoke Enterprises Ltd does not hold any credit card data. We never sell or give any information we have about you to any other company. Find out more privacy and security.

How do I add to my order once I have submitted it?

Just place a new order as normal.

How do I return an item I have purchased?

If you are not satisfied with your purchase please send us an email using our online contact form briefly stating the reason for returning the item.

You are able to return the Yoke Shopper undamaged within 30 days for an exchange or a refund of the item price, however please note we do not pay return postage for the return of unsuitable items. This does not affect your statutory rights.

Can I have my items delivered to more than one address in the same order?

No, you can only get them sent to one address. However, you can always do multiple orders with different addresses for each. Don’t forget we offer free worldwide shipping on all orders!

Is it safe to shop online at www.yokeshopper.com?

Definitely! We use industry standard Secure Socket Layer (SSL) encryption which is the same system all the big online stores use. We have never had any problems with security in all yours in business.

I need more answers!

How do I contact Yoke Enterprise Ltd?

Happy to help however we can, please email any us using our online enquiry form.

How long do I have to wait for my order to arrive?

Normally it takes 3 – 5 working days with the UK, 5-10 days for overseas delivery. Please add an additional 3 days delivery time to avoid disappointment during the busy Christmas postal period.

Can I specify a day or time for delivery?

Sorry not with standard shipping, that is how we keep the price down…. If you do want to specify a specific day or time please contact us by email

Do I have to sign for my parcel?

For individual orders or smaller orders you won’t have to sign for your delivery. You may have to sign for larger orders (20 units plus).

What if I am out when the courier tries to deliver?

Unless otherwise stated, they will leave a note explaining that they tried to deliver your parcel and what will happen next.

The Yoke Shopper is fully protected by UK Patent No 0715629.2 and International Patent No PCT/Gb2008/002691.

Registered Community Design 1597501

BUY YOUR YOKE SHOPPER TODAY!


HOW MUCH?


£12.99 EACH

(INC. FREE WORLDWIDE DELIVERY)


DISCOUNTS FOR MULTIPLE ORDERS (AUTOMATICALLY APPLIED)


HOW DO I BUY?


GREAT!

SELECT HOW MANY YOU WOULD LIKE TO BUY AND HIT THE BUY 'NOW' BUTTON.

I would like to order:

30 DAY MONEY BACK GUARANTEE

Buy with confidence. Satisfaction guaranteed. No quibble 30 day money-back guarantee if not entirely satisfied.

YOKE SHOPPER SUPPORTS THE ENVIRONMENT

Yoke Shopper fully supports all environmental initiatives to re-use and reduce the number of plastic bags in circulation.

MADE IN GREAT BRITAIN

We are proud to say the Yoke Shopper has is designed and built in Great Britain. Prouder still that we sell internationally, 28 countries and counting!